Support
We're here to help! If you have any questions, issues, or feedback about our Services, please don't hesitate to reach out to our support team.
Contact Information
How to Reach Us
For the fastest response, please email us at with the following information:
- Subject Line: A brief description of your issue or question
- Account Email: The email address associated with your account (if applicable)
- Product Name: The name of the product or service you're using
- Detailed Description: A clear explanation of your question, issue, or feedback
- Screenshots or Error Messages: If applicable, attach screenshots or copy any error messages you're seeing
Support Hours
Our support team is available during the following hours:
Monday – Friday: 10:00 AM – 6:00 PM IST (Indian Standard Time)
Weekends and Holidays: Limited support (we will respond as soon as possible on the next business day)
Response Times
We strive to respond to all support inquiries as quickly as possible. Expected response times are:
- General Inquiries: 1–3 business days
- Technical Issues: 1–2 business days
- Billing and Payment Issues: 1–2 business days
- Priority Support (for Business plan subscribers): Within 24 hours
Please note that response times may be longer during holidays or periods of high volume.
Common Topics
Account and Billing
- Account registration and login issues
- Password reset and account recovery
- Billing questions and invoice requests
- Subscription changes and cancellations
- Refund requests (see our Refund Policy)
Technical Support
- Product features and usage questions
- Technical issues or errors
- Browser compatibility
- Data import/export
- Integrations with third-party services
General Inquiries
- Product information and demos
- Feature requests
- Partnership or business inquiries
- Privacy and data security questions
Important Security Notice
Never send sensitive information via email!
For your security, please do not include the following in your support emails:
- Full credit or debit card numbers
- CVV/CVC codes
- Passwords or security codes
- Bank account numbers
Our support team will never ask you for this information via email. If you need to update payment information, please do so securely through your account settings or via our secure payment processor.
Feedback and Suggestions
We value your feedback! If you have suggestions for improving our Services, new feature ideas, or general comments, please email us at . We read all feedback carefully and use it to guide our product development.
Business and Partnership Inquiries
For business partnerships, enterprise plans, or other commercial inquiries, please email us at with "Business Inquiry" in the subject line.