Privacy Policy
Last Updated: January 2025
("we", "our", "us") operates various SaaS products and digital services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide to us when you:
- Create an account (name, email address, password)
- Make a payment (billing information, payment details)
- Contact our support team (correspondence, support requests)
- Use our Services (content you create, settings, preferences)
1.2 Information Collected Automatically
When you use our Services, we automatically collect certain information, including:
- Usage data (features used, actions taken, time spent)
- Device information (IP address, browser type, operating system, device identifiers)
- Log data (access times, pages viewed, clicks, errors)
- Cookies and similar tracking technologies (see our Cookie Policy)
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve our Services
- Account Management: To create and manage your account
- Payment Processing: To process payments and prevent fraud
- Communication: To send you service-related notifications, updates, and marketing communications (with your consent)
- Analytics: To analyze usage patterns and improve our Services
- Security: To protect the security and integrity of our Services
- Legal Compliance: To comply with applicable laws and regulations
- Customer Support: To respond to your inquiries and provide support
3. Third-Party Service Providers
We share your information with trusted third-party service providers who assist us in operating our Services. These include:
- Payment Gateway: Razorpay and other payment processors to securely handle payment transactions. When you make a payment, your payment information is shared with Razorpay in accordance with their privacy policy.
- Cloud Hosting: Cloud service providers for hosting and data storage
- Analytics Providers: Services that help us understand how our Services are used
- Email Services: Providers that help us send emails and notifications
These third parties are contractually obligated to protect your information and use it only for the purposes we specify.
4. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with our Services
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When your account is deleted or your subscription ends, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal or regulatory purposes.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Data Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Withdrawal of Consent: Withdraw your consent to processing where consent is the legal basis
To exercise any of these rights, please contact us at . We will respond to your request within a reasonable timeframe.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls and authentication mechanisms
- Regular security audits and monitoring
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. International Data Transfers
Our Services are operated from India. If you are accessing our Services from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.
By using our Services, you consent to the transfer of your information to India and other countries as necessary to provide our Services.
8. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:
- Posting the updated Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
11. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of India.